Last updated: 9 March 2026
By accessing or using Cordiul ("the Service"), operated by Cordiul, Inc. ("we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these Terms, you may not access or use the Service.
These Terms constitute a legally binding agreement between you and Cordiul, Inc. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
Cordiul is a cloud-based power dialing and call management platform that enables sales teams to make parallel calls, manage contacts, record calls, and analyze call performance. The Service includes:
You must be at least 18 years old and have the legal capacity to enter into contracts to use the Service. By creating an account, you represent and warrant that:
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account.
The Service is offered on a subscription basis with different pricing tiers. Current pricing is available on our pricing page. We reserve the right to modify pricing with 30 days' notice.
You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. You will continue to have access to the Service until the end of the period for which you have paid.
Refunds are provided only in accordance with UK Consumer Rights Act 2015. If you cancel within 14 days of initial subscription and have not substantially used the Service, you may be entitled to a full refund.
We may change our pricing at any time. We will provide at least 30 days' notice of any price increases. Price changes will apply to your next billing cycle.
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:
You are solely responsible for ensuring your use of the Service complies with all applicable telecommunications laws and regulations, including:
You must obtain proper consent before making calls and maintain accurate records. We provide tools to help with compliance, but you are responsible for your calling practices. We reserve the right to suspend or terminate accounts that violate telecommunications regulations.
The Service, including all content, features, functionality, and technology, is owned by Cordiul, Inc. and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.
You retain ownership of any data, contacts, recordings, or content you upload to the Service ("Your Content"). By using the Service, you grant us a limited, non-exclusive license to use, store, and process Your Content solely to provide the Service.
Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, and protect your information. By using the Service, you consent to our data practices as described in the Privacy Policy.
You are responsible for ensuring that any personal data you upload or process through the Service is collected and used in compliance with applicable data protection laws, including UK GDPR.
We strive to provide reliable service but do not guarantee uninterrupted or error-free operation. The Service may be temporarily unavailable due to:
We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice. We are not liable for any loss or damage resulting from such modifications or interruptions.
To the maximum extent permitted by law, Cordiul, Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including:
Our total liability for any claims arising from or related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim.
Nothing in these Terms excludes or limits our liability for:
You agree to indemnify, defend, and hold harmless Cordiul, Inc. and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
You may terminate your account at any time by canceling your subscription through your account settings or by contacting us.
We may suspend or terminate your account immediately if:
Upon termination, your right to use the Service immediately ceases. We may delete your account and data in accordance with our Privacy Policy. You remain responsible for all fees incurred before termination.
These Terms are governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.
Any disputes arising from or related to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Before initiating legal proceedings, you agree to attempt to resolve disputes through good faith negotiation. If negotiation fails, disputes may be resolved through mediation or arbitration as mutually agreed.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Cordiul, Inc. regarding the Service.
We may modify these Terms at any time. Material changes will be notified via email or through the Service. Continued use after changes constitutes acceptance of the modified Terms.
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full effect.
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.
You may not assign or transfer these Terms without our written consent. We may assign these Terms to any successor or affiliate.
If you have questions about these Terms, please contact us:
Email: legal@cordiul.com
General Inquiries: Contact Form